What if I have an emergency?

I am unable to provide after-hours and crisis management assistance. If there is a mental health emergency:

• Dial 911

• Visit your nearest emergency room

• Dial 988 for the mental health 24/7 crisis line

• Contact the National Suicide Prevention Lifeline (1-800-273-TALK)

• Contact the Mobile Crisis Line (Matrix) (704-566-3410)

What are the fees for services? 

50-minute appointment: $165

All fees are due and payable at the time of the session.

Payment Methods:

Credit/debit card payments accepted at time of service.

Do you take insurance?

Journey and Light Counseling is not in-network with insurance companies. Some plans offer out-of-network benefits, allowing partial reimbursement. Upon request, I can provide a Super Bill for you to submit to your insurance company for out-of-network benefits if they apply.

Good Faith Estimate:

Under the No Surprises Act, you have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost if you do not have insurance or are not using insurance for your services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. 

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Do you offer Teletherapy?

Yes, I provide teletherapy through a HIPPA-compliant site for NC and SC residents.   

How do I cancel or reschedule an appointment?

You may email me to cancel or reschedule an appointment. I ask that you cancel or reschedule at least 24 hours before the appointment time.

Late cancellation policy:

Please note, you will be charged the full session fee for missed appointments or for cancellations made within 24 hours of the appointment time.

What is Play Therapy?

Play Therapy is based upon the fact that play is the child’s natural medium of self expression…It is an opportunity which is given to the child to “play out” his feelings and problems just as in certain types of adult therapy an individual “talks out” his difficulties. — Virginia Axline

Learn more about Play Therapy at this website.